BackerKit surveys are coming for all Backers!
11 days ago
– Wed, Nov 06, 2024 at 11:32:31 AM
Hey everyone!
We got things smoothed out with the smoke test and have released Backer Surveys for all Backers - please keep an eye out incase they get caught up in your Spam/Junk folder.
Backer Survey questions should be directed through BackerKit as shown below - if you have any general questions feel free to post below or message me and I'll respond as soon as I can :)
***
Soon, you’ll receive an email from us with a special link to your BackerKit survey. It’s essential to respond to your survey as quickly as possible since we need this information to fulfill your rewards.
You do not need to create a BackerKit account to fill out your survey. When you receive the survey invite email, click the survey link to respond. Answer the questions about your reward preferences, provide shipping information, and purchase add-on items if you like. You don’t have access to this survey link yet, but it will be available soon via email!
After you respond to your survey, you can go back later and change your responses at any time before we close the surveys and get our final counts.
Due to the volatility of shipping prices globally right now, shipping fees for this project will be calculated at a later date once we have the best estimates for everyone. We plan to enter & charge backers for shipping a month or two before fulfillment when we have better estimates of what it will cost to ship backers rewards. We will alert backers when shipping costs are finalized & before we charge your cards in your BackerKit survey. We will keep you informed all along the way!
If you need to review your information or pledge status, you can return to your survey by clicking the link in your survey email or requesting your survey link under "Lost your survey?" on our BackerKit project page at https://kieran-yanner-playmat-collection.backerkit.com.
If you used your Facebook credentials to log in to your crowdfunding account, the BackerKit survey is sent to the email address associated with your Facebook account. If you have another email address that you prefer to use, please contact support at https://kieran-yanner-playmat-collection.backerkit.com/faq.
After surveys are sent, if you did not receive the email, and you Signed in with Apple ID, your email address might be a private relay email address. We can help locate your survey and update your email address, please message us or post a comment with your Backer ID or Pledge # found on your confirmation. You can learn more about your email hiding for your Apple ID here.
Kieran
BackerKit surveys are coming! Running initial “smoke test”
12 days ago
– Tue, Nov 05, 2024 at 09:51:12 AM
Hey everyone! I’m about to run a ‘smoke test’ and send Backer Surveys to 5% of Backers. I will reach out if you have been selected and follow up if there is no activity on your Backer Survey. Please do not message me directly asking if you have been selected. I’ll likely get overwhelmed with responses and am currently working on artwork extensions :) Please read through the information below, if you experience any issues with your Survey please follow the instructions.
For those of you that are new to Backer Surveys and Add-Ons - The money you pledged through Kickstarter will be shown as a “credit” where you can select the intended items through the questions. if you over-pledged aiming to purchase a Certificate of Authenticity or an additional Playmat as an add-on you will use that credit shown to purchase those items. If you would like to make additional add-ons and have used your credit with Kickstarter, you will then be asked to enter card information to cover the additional purchases.
Hopefully that makes sense! If you need clarity you can drop a note below and I’ll try to response as soon as I can :)
***
Soon, you’ll receive an email from us with a special link to your BackerKit survey. It’s essential to respond to your survey as quickly as possible since we need this information to fulfill your rewards.
You do not need to create a BackerKit account to fill out your survey. When you receive the survey invite email, click the survey link to respond. Answer the questions about your reward preferences, provide shipping information, and purchase add-on items if you like. You don’t have access to this survey link yet, but it will be available soon via email!
After you respond to your survey, you can go back later and change your responses at any time before we close the surveys and get our final counts.
Due to the volatility of shipping prices globally right now, shipping fees for this project will be calculated at a later date once we have the best estimates for everyone. We plan to enter & charge backers for shipping a month or two before fulfillment when we have better estimates of what it will cost to ship backers rewards. We will alert backers when shipping costs are finalized & before we charge your cards in your BackerKit survey. We will keep you informed all along the way!
If you need to review your information or pledge status, you can return to your survey by clicking the link in your survey email or requesting your survey link under "Lost your survey?" on our BackerKit project page at https://kieran-yanner-playmat-collection.backerkit.com.
If you used your Facebook credentials to log in to your crowdfunding account, the BackerKit survey is sent to the email address associated with your Facebook account. If you have another email address that you prefer to use, please contact support at https://kieran-yanner-playmat-collection.backerkit.com/faq.
After surveys are sent, if you did not receive the email, and you Signed in with Apple ID, your email address might be a private relay email address. We can help locate your survey and update your email address, please message us or post a comment with your Backer ID or Pledge # found on your confirmation. You can learn more about your email hiding for your Apple ID here.
Kieran
Backer Surveys and Pre-Order Store
17 days ago
– Thu, Oct 31, 2024 at 02:10:33 PM
Hey Everyone!
I'm currently working with BackerKit to get the Backer Survey set to send out and we've noticed some orders have been made by Kickstarter Backers in the Pre-Order store.
The Pre-Order store is for late Backer's that missed the window to pledge through Kickstarter - if you have already pledged through Kickstarter and have placed an additional order through the Pre-Order store please message me so we can get things corrected for your pledge.
You will be able to choose add-ons such as Certificates of Authenticity and additional playmats/prints when you receive your Backer Survey.
Final artwork extensions and sketches for new ideas have been submitted to Wizards. As I receive approval on final artwork extensions I'll also send out an update as a preview :)
As a reminder shipping will be calculated and charged as we get closer to production.
If you have any other questions or concerns feel free to message me directly for a faster response.
Thanks!
Kieran
Pre-Order Store Open!
about 1 month ago
– Wed, Oct 16, 2024 at 02:28:24 PM
Hey Everyone,
Just an update that the Pre-Order Store on BackerKit is now open and will stay live until November 13th. If you have already made a pledge through Kickstarter you have the ability to add-on items once you receive your Backer Surveys.
If you didn't get a chance to pledge while the Kickstarter was live, follow the link below 👇
Backer's Choice #4 Results!
about 1 month ago
– Mon, Oct 14, 2024 at 10:58:13 AM
Good morning everyone!
The results are in from Backer’s Choice #4 and we’ll be unlocking Cabal Ritual, The Kami War + O-Kagachi (Double Sided) and Vraska, the Silencer!
We have several more that would warrant their own limited print run outside of the Kickstarter so I’ll keep folks updated as I work out the details.
Backer Survey’s will be going out in a couple weeks which is where you will be able to select your chosen artworks along with any add-ons you’ve pre-pledged for or would like to add during the Survey.
I’m hoping to have the Pre-Order store back open by Thursday which I will keep up until November 13th.
Thanks again for all your support!
Kieran
