How do I select the playmat or print I've chosen?
Once the project ends I will send out Backer Surveys where you will be able to select the playmat(s) and or print(s) you have chosen.
Last updated: July 26, 2024 12:30
When and how do I pay for shipping?
Shipping is calculated and paid for through the Backer Surveys are sent out after the project ends.
Due to fluctuating global shipping rates, we will be charging shipping fees at a later date. We will keep you updated through Kickstarter Updates for when shipping fees will be applied to your survey. Thank you for your patience and understanding!
Last updated: October 16, 2024 14:16
Where and when do I add my shipping?
Once the project ends, I will send out Backer Surveys where you will be able to add your shipping information.
Last updated: July 28, 2024 09:31
How do I vote for or nominate my favorite artwork?
I’ll be sending out a link to surveys via the Kickstarter updates. There you will be able to vote for your favorite artwork to be turned into a playmat and print.
You can also suggestion new artworks for voting in the comments during each round of voting. The top most nominated artworks may be added to the next or future rounds.
Last updated: July 28, 2024 09:48
I selected a bundle but would like to add more than that. How can I do that?
Once the project ends, I will send out Backer Surveys where you will be able to select the playmat(s) and or print(s) you have chosen and then add additional playmats or prints.
Last updated: July 28, 2024 09:31
Am I one of the first 250 Backers that will receive an Artist Proof?
On the email you get from Kickstarter, you will be able to see how many Backers had supported the project when you made your pledge. If that number is lower than 249, you will be receiving an artist proof.
Last updated: July 28, 2024 09:31
I heard you posed for the most unfortunate Planeswalker in the Cursed cycle?
I’m not sure who started that rumor, but no that is not me. I did pose for one of the characters in the background of Curse of Verbosity though :)
Last updated: July 26, 2024 12:30
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.